Organisation Portal - How do I manage User roles and Licences.

How do I manage User roles and Licences.


User roles and Licences are managed in the Organisational Portal.
Any requests that ask for role changes, users removal, purchasing licences, or adding a user to a project portal, must be undertaken by the clients Admin or Super Admin.


An Admin or Super Admin can manage users in the Organisation Portal and have the following options.



  • 'Unassign users from Project(s)'.
  • 'Cancel licence'.
Note: licence fees are paused from the first day of the following month. Users remain in the Organisation and can be reinstated by purchasing a new licence at any time.
  • 'Remove users from an Organisation'.


NOTE: If the user does not know who their Organisations Admin or Super Admin is, they must talk to the Asseticom staff who will be able to inform them.

Updated on: 24/08/2026

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