Mobile App - Best Practice - Main Surveyor

The Main Surveyor is the last surveyor who should 'Complete' a survey, or otherwise the survey will be stuck in the status of 'In Progress' on the portal.

All other surveyors need to complete the multi-surveyor survey before the Main Surveyor does, as the Main Surveyors need be the surveyor to sign off the whole survey for it to be completed properly.

NOTE: If all the surveyors have completed the survey and it is still showing as 'In Progress' the cause is usually that the Main Surveyor set the survey to completed before the others did.

Updated on: 18/09/2026

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