Articles on: Mobile App

Mobile App - 15 - App Updates

App Updates


The mobile app is updated regularly with new features and improvements, so it is always best to be on the latest version of the app. Apps can be updated manually or configured to update automatically within your devices settings.


To check the app version you are on, go to Settings, the version is displayed at the bottom of the screen.


Manual App Updates

  1. Go to the App Store on your device, search 'Asseticom'
  2. Tap on the Asseticom app icon
  3. Tap 'Update' (if no updates are available it will only display 'Open')


Note: it is always a good idea to sync your surveys before updating the app.


Warning: be careful not to 'uninstall' the app. Any unsynced data will be lost if the app is uninstalled.



Set Automatic App Updates


iOS devices:
  1. Go to 'Settings' on your device
  2. Scroll down and select 'App Store'
  3. Switch 'App Updates' on, this will automatically install new app updates


Android:
  1. Go to the Play Store on your device
  2. Tap on Google Account (avatar in the top corner)
  3. Tap on Settings
  4. Tap on Network preferences
  5. Tap on Auto-update apps
  6. Select one of the Update options (wifi, network, etc), and tap on OK


Updated on: 01/04/2025

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