Mobile App - 12 - Completing a Survey & Syncing data with the cloud
Completing a survey
To complete a survey, all the rooms must be marked as complete (or No Access). This is to ensure that all areas have been surveyed before the survey is submitted. Room status are shown by the status icon, and room pin colours.
- Mark all rooms as complete by tapping Save & Complete at the bottom of each room screen.
- Once all areas are complete, tap Save & Complete in the main survey screen.
- A notification will inform you that the survey has successfully been completed and will be removed from your device. All data is synced and stored in the cloud, and the completed survey will be accessible from the Project Portal (web application).
Syncing data with the cloud
- Data is automatically synchronised with the cloud, ensuring data is secure and accessible by your organisation rather than being stored on your device.
- When offline an orange banner will be displayed saying ‘Device is offline’. When this is visible the survey data being captured will be stored on your device, and only synced with the cloud once the internet connection is restored.
- Each survey is marked as either ‘Synced to cloud' (Green) or 'Not synced to cloud’ (Red) in the Site screen.
- To manually sync data, connect to the internet, go to the home screen, and tap the ‘Sync Images with Cloud’ button, then tap ‘Start Queue’. This will start the syncing process.

Updated on: 04/02/2025
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