> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.asseticom.co.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Mobile App - 01 - Downloading the App and Logging in

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# Downloading the App

The mobile app is designed for both tablets and phones, as well as iOS and Android operating systems.

Go onto our mobile device and open the App Store, Google Play, etc.

![Google Play and App Store](https://storage.crisp.chat/users/helpdesk/website/3a4b3d9689e2f000/image_6tq2r7.png)
Search for **Asseticom **and tap **Install.**

# Logging In

1. You should receive an email from Asseticom when your account is set up. This will have a temporary password.

2. Enter your **username** (email address) and **password**

3. To reset your password click **Forgotten Password**
 || Note: The login details are the same for the mobile app and desktop application.

|| Note: you will need to be connected to the internet to login.

|| Note: You will need to be logged out of the desktop app to change your password.